My Hatchimal isn't tapping back, what do I do?

Remember if your Hatchimal™ is making sounds it may not be listening. Wait until it is quiet and try tapping again.If this doesn’t work your...

My Hatchimal isn't responding when I rub the egg, what should I do?

If your Hatchimal™ isn't responding you can:Try rubbing up and down along the side of the egg. Your hand should move above and below the sma...

What should I do with the egg after hatching?

After hatching, dispose of the egg. Do not put your Hatchimal™ back in the egg. The egg remnants could cause damage to your Hatchi...

My Hatchimal isn’t responding in the egg, what should I do?

If your Hatchimal™ was working but now isn’t responding to your touch, it may be tired. Let’s give it a short nap.Start by placing one hand ...