General FAQs
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What is a Hatchimal?
Who’s Inside? It’s a Surprise!Hatchimals are magical creatures that live inside colorful eggs. Each Hatchimal is special — it’s up to you to...
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Tips and Tricks Cheat Sheet
We have the Hatchimals™ Tips and Tricks sheet for you right here! You can print it from home if you need a copy. Click the image below for ...
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What are the different life stages?
Nurture your Hatchimal™ through 5 different stages. Stage 1 Egg: Nurture your egg. Stage 2 Hatching: Encourage and help your Ha...
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How can I tell what stage my Hatchimal is in?
In Egg: When you first get your Hatchimal™ it will be in Stage 1: Egg. Once your Hatchimal™ starts pecking, it has entered Stage 2: Hatch...
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Can my Hatchimal hatch again?
Just like a real egg, your Hatchimal™ will only hatch once. Once these curious creatures have hatched, they want to stay out and play! Aft...
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My Hatchimal is too loud! Is there a quiet mode?
After hatching, you are able to play in half volume mode. To activate half volume mode: Begin with your Hatchimal™ turned OFF. While press...
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How do I clean my Hatchimal?
Do not submerge your Hatchimals™ in water. Water can cause damage to the electronic components and could pose a hazard. Spot clean fur on ...
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My Hatchimal's beak is stuck/isn't popping out! What should I do?
If your Hatchimal™'s beak is stuck pressed in after hatching, remove the wrapping around the wings and press its belly. After the Hatchimal...
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My Hatchimal is behaving erratically/freezing/has stopped making sounds. What should I do?
Your Hatchimal™ may be getting tired. Put it to sleep by holding it upside down for 8 seconds. Leave it on a flat surface for a few seconds...
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Will my Hatchimal reset back to Baby Stage after I change the batteries?
Your Hatchimal will not reset back to Baby Stage after you change the batteries. In order to perform a reset, turn your Hatchimal on, then P...