After the unboxing, how do I get my Present Pet out of the box?

It’s easy! Simply turn the bone at each foot then gently push the pup back as you lift them out of the box! Inside the box there are instr...

How do I play games with my Present Pet?

It’s so easy to get started! You can pet their heads (CUDDLE MODE), tickle their tummies (EXCITED MODE), and press the back button while pe...

When should I change the batteries of my Present Pet?

We recommend changing the batteries after unboxing, but if you decide to wait a little, you’ll know your pup’s batteries need to be changed ...

Can I do the unboxing of my Present Pet again?

Unboxing your Present Pets is a once in a lifetime experience! These pups can’t be put back in their boxes once they’ve come out – they paw...

How do I clean my Present Pet?

Present Pets are an indoor toy, so they shouldn’t get too dirty! But if you spill something on your Present Pet, please turn your pup off a...