What if my Hatchimals WOW is not growing?

If your Llalacorn isn’t growing at all try turning her off and on again. If you notice your Llalacorn keeps falling asleep (white eyes), tha...

What if my Hatchimals WOW is not responding to the accessory?

Make sure when you are holding the accessory that your hand is touching your Llalacorn's forehead. The magic is in your hand, not the access...

What if my Hatchimals WOW is not responding upon touch?

If your Llalacorn isn’t responding to your touch, try turning her off and on again and avoid touching the sensors for 3 seconds. Next, test ...

What if I cannot find my Hatchimals WOW fruit accessory?

Don’t forget to take your Crystal Confetti Fruit accessory out from the packaging in the corner of the box.

What do I do if my Hatchimals WOW is not making sounds, lighting up, or growing?

If your Llalacorn isn’t making sounds, lighting up, or growing at all try turning her off and on again. Make sure that she has fresh batteri...

What if I cannot put my Hatchimals WOW back in the egg?

Make sure your Llalacorns feet are lined up with the grooves inside the egg. Her eyes will turn white and she will go to sleep. Place the eg...

What if the wings of my Hatchimals WOW came detached?

Sometimes your Llalacorns wings can detach. Carefully push it back and snap it into position.

What if my Hatchimals WOW is not responding to tickling?

Your Llalacorn will only respond to tickling when she is in a happy mood (yellow eyes). When tickling, make sure you tickle all over her bel...

What if my Hatchimals WOW has flashing white lights?

If you notice your Llalacorn keeps falling asleep (white eyes), that means it’s time for new batteries! Make sure to ask an adult for help!