If your Highway Rescue HQ is not transforming, please try the following troubleshooting tips:
- Before playing, please ensure all of the instructions have been followed. Ensure that the HQ side bays are assembled correctly and not assembled on the wrong sides of the control center.
- If the vehicle bays are assembled on the wrong sides, you can pull them apart and re-assemble them correctly.
- The HQ is to be played on a hard, flat surface in an open area, to guarantee sufficient room for the transformation (leave a minimum of 2 ft on each side).
- Please ensure all snaps are fully engaged. Look at bottom of the bays and make sure the wheels are underneath the truck bay platforms.