My Hatchimals HatchiBabies™ does not seem to be on while inside the egg. What should I do?

If your Hatchimals HatchiBabies is not making any sounds right out of the package, please make sure you have removed both key lock...

What if I I'm having trouble placing my Hatchimals HatchiBabies™ inside the egg’s base?

Examine the base of the egg and check to see if the secret message post is still present. If so, twist the secret message post clockwise to ...