Swirl N Surprise
Swirl N' Surprise How-To Video
Create hypnotizing patterns and satisfying surprise reveals with the new Kinetic Sand Swirl N’ Surprise! Here, we’ll show you all the tools ...
Swirl N' Surprise Instructions
Click here to download the Swirl N' Surprise Instructions.
What do I do if one of the pieces is missing?
Double check the box it came in, and the area around where you opened the toy. If you are still unable to find, then please contact our Cust...
How do I attach the button to the machine?
Ensure the arrows are lined up, push firmly until you hear a click OR it no longer comes out
Why won't pushing the button spin the sand disk?
Ensure the sand guard is firmly in place (safety and mess feature, wont work without it) Remove the sand guard and place back on to reset th...
What do I do if my sand guard keeps popping out of place?
Ensure its pressed firmly onto the base If it keeps popping out of place, please contact customer care for a replacement
How do I get the lid off the sand mold?
Twist it counter clock wise and it will unlock – the “ears” should not be aligned
What do I do if the lid comes off while spinning?
Twist it clock wise and it will be locked – the “ears” should line up
What do I do if I can't get the sand mold off the base?
If its too hard for you to take it off, ask a parent to help.
What do I do if my machine is wobbling too much?
You can hold the machine with one hand while you play Make sure you use little pieces so its even in the sand disk
What do I do if my sand disk is not getting packed enough or breaks when I take it out ?
You need to push the button quickly to get a high enough speed to correctly pack the sand disk When the disk is almost full, add a ball of ...
What does the switch on the side do?
The switch is a break, you can use it to easily stop the creation to look at your design You can also fill in the last hole with some sand t...
What do I do if the plug keeps coming out when I try to make the surprise layer?
Ensure its pressed firmly onto the lid If it keeps popping out of place, please contact customer care for a replacementEnsure it's on the ...
What do I do if I cannot fit the surprise layer onto the disk I made?
Use the yellow tool to pack the sand into the lid to make the surprise layer – it should be thin and not overflowing (remove some if needed...
Can I use pre-mixed sand in the machine?
Yes, it will make different designs with more colors
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