My pendant hook won't stay in my design and keeps falling out. What do I do? — Cool Maker Help Center

My pendant hook won't stay in my design and keeps falling out. What do I do?

Last Updated: 860d

If your pendant hook won't stay or keeps falling out, please try these troubleshooting steps:

Please ensure that you insert the pendant hook in the center with enough clay on either side while the clay is still wet.
Ensure you insert the pendant hook deep into the clay while the clay is still wet.