What do I do if the screen is flashing or if the screen is blank?

Please change the batteries to premium batteries.

The A, B, or C button is not reacting when I press on it, what do I do?

If you keep your finger on the Squishy Button without any interaction, you may not be able to use the A, B and C buttons.If this h...

My Punirunes will not respond to my touch, what do I do?

If your Punirunes is not responding to the Squishy Button, please change the batteries to premium alkaline batteries. If this does not ...

What do I do if my Punirunes will not turn on?

If your Punirunes will not turn on, please try the following steps:Press the Squishy Button to turn on the LCD screen if the screen has turn...

I can’t hear any sounds from my Punirunes, what do I do?

Check the Settings menu to ensure that the volume is not muted. Please ensure that there are fresh batteries installed in the pod.

The LCD screen on my Punirunes is blank/frozen, what do I do?

Hold down B for at least 3 seconds to turn the power OFF and then turn the power ON again by pressing the Squishy Button. If this does ...